Hold
In your room or area. Clear the halls.When hallways need to stay clear.
A student may be having a medical emergency, or there may be a situation in a hallway. Classes continue as normal inside rooms until the Hold is lifted.
Phoenix Central School District · Safety and Security
At Phoenix Central School District, the safety and well-being of our students and staff are our highest priorities. Safe schools are built through prevention, preparation, strong relationships, clear communication, and partnership with families and first responders. This page explains how we approach safety at Maroun Elementary, Dillon Middle School, and Birdlebough High School, what happens in an emergency, and what to do if you have a concern.
Every student. Every day. Safe, supported, and ready to soar.
School safety is everyone's responsibility. Students often notice things adults don't: a worrying comment, a threat, a social media post, bullying, or a friend who seems to be struggling.
You don't need to know whether something is serious before you share it. If something doesn't feel right, tell someone.
You are never wrong for speaking up when you are worried about someone's safety. We would rather know early so we can help.
For a threat happening now, a weapon, or someone in immediate danger. Then let the school know.
Students can tell any adult at school. Families can call the main office: MAM (315) 695-1561, EJD (315) 695-1521, JCB (315) 695-1631. For urgent concerns, call; voicemail and ParentSquare are not monitored around the clock.
Use the Phoenix CSD Tip Line to report safety concerns, threats, or worries about a student. The tip line is not for emergencies.
File a DASA Incident Report Form (PDF) (opens in a new tab) or call the coordinator listed in the bullying section.
Every student deserves to feel safe, supported, valued, and connected. Our work runs in five connected stages, from preventing problems to helping everyone recover after one.
All three Phoenix schools use the Standard Response Protocol (opens in a new tab) from The "I Love U Guys" Foundation. It gives students, staff, and first responders the same five words and the same directions, so everyone knows what to do.
When hallways need to stay clear.
A student may be having a medical emergency, or there may be a situation in a hallway. Classes continue as normal inside rooms until the Hold is lifted.
When there's a concern outside the building.
Everyone comes inside and outside doors are locked. Teaching usually continues inside. This is often a precaution for nearby police activity or wildlife.
When there may be a threat inside the building.
Classroom doors are locked, lights go off, and everyone moves out of sight and stays quiet until law enforcement or administrators release the room.
When people need to move from one place to another.
Fire drills are the most familiar example. Staff announce where to go, and students bring their things only if told to.
When protection is needed from a hazard.
A tornado warning, a hazardous material spill, or a similar event. Staff announce the hazard and what to do, such as move to a safe area.
Drills prepare, they don't frighten. New York State Education Law §807 requires every school to hold 12 emergency drills each year, including evacuation and lockdown drills. Staff use calm, age-appropriate language, and younger students practice in ways that feel routine. Families can find SRP handouts on the Foundation's SRP page (opens in a new tab).
If students need to be moved away from a school, Phoenix follows the Standard Reunification Method (opens in a new tab), also from The "I Love U Guys" Foundation. Parents and guardians check in, show identification, and complete a release card. Staff then bring each student to their adult. The process is structured on purpose: it confirms every child goes home with the right person.
All district and school messages arrive through ParentSquare, and you can read them in your preferred language. Get the app for iPhone (opens in a new tab) or Android (opens in a new tab).
To protect students and staff, this page does not list evacuation sites, reunification locations, or building security details. New York State requires building-level emergency response plans to stay confidential.
Students don't have to be in crisis to ask for help. If you notice changes in your child's mood, behavior, attendance, friendships, or schoolwork, reach out to their counselor. Every Phoenix student, K–12, has a certified school counselor, backed by school psychologists and social workers.
| School | School counselor | Psychologist & social worker | Call |
|---|---|---|---|
| Michael A. Maroun ElementaryPre-K–4 | Nicole GranteedAll students | Jennifer Meyers, School PsychologistRebekka Croft, Social Worker · (315) 695-1540 | (315) 695-1561 |
| Emerson J. Dillon MiddleGrades 5–8 | Andrew QuirkLast names A–KKatherine BarberLast names L–Z | Jillian Lunn, School PsychologistKayleigh Abbott, Social Worker | (315) 695-1522 |
| John C. Birdlebough HighGrades 9–12 | Breanna GriswoldLast names A–IMegan RansiearLast names J–Z | Alanna McKinney, School PsychologistAnne-Marie Muller, Social Worker | (315) 695-1645 |
Someone is hurt or at risk right now.
Call, text, or chat at 988lifeline.org (opens in a new tab). Free and confidential, 24/7. Or text HOME to 741741 for the Crisis Text Line.
Mobile crisis team that can respond by phone or in person. Oswego Health Mobile Crisis, 8 a.m.–5 p.m.: (315) 236-3500.
Food, housing, and family services. 211nys.org (opens in a new tab).
Asking for help is a sign of strength.
New York's Dignity for All Students Act (DASA) protects students from harassment, bullying, cyberbullying, and discrimination on school property, on buses, and at school events. Students, families, and staff can report a concern, including anonymously. Each school has a trained DASA Coordinator who reviews every report, works with the student and family, and protects students from retaliation for reporting.
If your child tells you about bullying: listen calmly, thank them for telling you, write down what happened and when, and contact the DASA Coordinator. Avoid contacting the other family directly.
Knowing who is in our buildings is one of the simplest ways to keep students safe. Our procedures apply to everyone, every day, including families and volunteers we know well.
Phoenix buses carry about 2,000 students and travel nearly 77,000 miles each year. In its most recent state Department of Transportation inspection, the fleet earned a perfect score.
Transportation concerns: Deborah Gerace, Transportation Supervisor, (315) 695-1551
Phoenix CSD plans, trains, and responds alongside local agencies. These partnerships help us prepare for emergencies, respond quickly, and connect students and families with support.
To the police officers, deputies, troopers, firefighters, EMTs, dispatchers, and community partners who stand with Phoenix CSD: thank you. You train with us, answer our calls, and look out for our students every day.
They are the five actions of the Standard Response Protocol. Hold keeps hallways clear. Secure brings everyone inside and locks outside doors. Lockdown means locks, lights, out of sight for a possible threat inside. Evacuate moves people to an announced location. Shelter protects people from a hazard such as severe weather. See Know the Protocol.
Practice helps students and staff respond calmly and quickly. New York requires 12 drills each school year, including evacuation and lockdown drills. Drills are planned to build confidence, not fear.
The district sends updates through ParentSquare by text, email, phone, and app notification, and posts on phoenixcsd.org. Make sure your contact information is current with your child's school.
Read the full message and follow its directions. Stay near your phone for updates. Please avoid calling the school during an active event so lines stay open.
Please don't, unless the district asks you to. Extra cars and people can block first responders. Your child is with trained staff, and we will tell you when and where to come.
The district will send the location and instructions. Bring photo ID. Students are released only to adults on their emergency contact list, following the Standard Reunification Method.
Call 911 for immediate danger. Otherwise, call your child's school, tell a staff member, use the district tip line, or contact your school's DASA Coordinator for bullying or harassment.
Listen, thank your child for telling you, write down the details, and contact your school's DASA Coordinator. You can submit the DASA Incident Report Form (PDF) (opens in a new tab).
Start with your child's school counselor (see Well-Being). For a crisis, call or text 988, or call Oswego County Crisis Connect at (315) 251-0800. If someone is in immediate danger, call 911.
We plan, train, and review our safety practices with local police, the Oswego County Sheriff's Office, New York State Police, fire departments, and EMS. They help shape our safety plans and respond with us in an emergency.
The District-Wide School Safety Plan (PDF) (opens in a new tab) is posted on the District Plans page. Building-level emergency response plans are confidential under state law.
Talk about drills the way you would a fire drill: something we practice so we know what to do. Ask what they learned, keep your tone calm, and reassure them that adults at school are there to keep them safe. If your child feels anxious, let their counselor know.
At Phoenix Central School District, there is nothing more important than the safety and well-being of our students and staff.
We recognize that families place tremendous trust in us every day when they send their children to school. We take that responsibility seriously.
Our approach to school safety extends well beyond physical security. It is about knowing our students, building meaningful relationships, creating a positive school culture, recognizing when someone needs help, and making sure every student has trusted adults they can turn to.
We continually review our practices, work with local law enforcement and emergency responders, train our staff, and strengthen our partnerships with families and our community.
We also believe that communication and trust matter. We want families to understand what we do, know where to find information, and feel comfortable reaching out whenever they have a question or concern.
Thank you for being partners in this important work. Together, we will continue to make Phoenix a place where every student feels safe, supported, valued, and ready to soar.
Dr. Ryan Lanigan
Superintendent of Schools, Phoenix Central School District
11 Elm Street, Phoenix, NY 13135
116 Volney Street, Phoenix, NY 13135
552 Main Street, Phoenix, NY 13135
116 Volney Street, Phoenix, NY 13135
Need this page in another format or language? Call the District Office at (315) 695-1573. ParentSquare messages can be read in your preferred language.
Standard Response Protocol and Standard Reunification Method are programs of The “I Love U Guys” Foundation.